Terms & Conditions

Effective Date: 14 February 2025

1. Introduction

Welcome to SBP Fascias & Cladding ("we," "our," "us"). These Terms & Conditions govern your use of our website [www.sbpfascias.co.uk] and our services. By using our website or services, you agree to these terms.

2. Services Provided

SBP Fascias & Cladding provides professional installation and maintenance of fascias, soffits, guttering and exterior cladding in the UK.

We reserve the right to:

  • Modify or discontinue any service without prior notice.

  • Decline service requests that are not feasible.

3. Payments & Deposits

  • Payments are processed securely through Stripe for online transactions.

  • We do not store or process financial details—these are handled directly by our payment providers.

  • A deposit may be required before work begins, depending on the scope of the project.

  • Full payment is due upon completion unless otherwise agreed in writing.

  • Failure to pay outstanding balances may result in cancellation of services and legal action.

For more details, refer to:

4. Cancellations & Refunds

  • Customers may cancel their service within 14 days of signing a service agreement, in accordance with UK Consumer Contracts Regulations.

  • Deposits are non-refundable if work has already commenced.

  • If a customer cancels after the 14-day cooling-off period, we may charge for work already completed.

  • Refunds (if applicable) will be processed within 14 days of approval.

5. Liability & Warranties

  • We provide a 12-month workmanship warranty on our services, covering installation defects.

  • This warranty does not cover damage caused by:

    • Pre-existing structural issues.

    • Third-party modifications or poor maintenance.

    • Extreme weather conditions.

  • We are not liable for indirect losses, including loss of income, business interruption, or third-party damages.

6. Use of Our Website

By using our website, you agree to:

  • Access the website lawfully and not misuse its features.

  • Not copy, reproduce, or modify any content without our consent.

  • Not attempt to gain unauthorized access to any data or systems.

All website content, including text, images, and branding, is owned by SBP Fascias & Cladding and protected under copyright laws.

7. Privacy & Data Protection

We process personal data in compliance with UK GDPR. By using our website or services, you agree to our Privacy & Cookies Policy.

Key points:

  • We collect and process customer data for service fulfilment and communication.

  • Payments are handled securely by third-party providers (Stripe).

  • Customers have the right to request access, correction, or deletion of their data.

  • We do not sell personal data to third parties.

8. Governing Law & Disputes

These Terms & Conditions are governed by UK law. Any disputes will be handled in UK courts.

If an issue arises, we encourage customers to contact us first to seek resolution.

9. Updates to These Terms

We may update these Terms & Conditions periodically. Any changes will be posted on our website.

10. Contact Information

📧 Email: info@sbpfascias.co.uk
🌍 Website: sbpfascias.co.uk